We aim to dispatch orders in 1-2 working days but in limited cases, it can go up 3-4 working days.
Delivery information for EggRider and small items:
We use different solutions and we can't guarantee a tracking number is provided.
It is normal to not get tracking updates when the package is with customs. (this can be up to 20 days)
RoyalMail estimated delivery times:
- UK - 1-3 working days
- Europe - 7-15 working days
- Rest of the world - 10-20 working days.
DHL estimated delivery times:
- UK - 1-2 working days
- Europe - 3-5 working days
- Rest of the world - 3-6 working days.
We consider a package lost only if it is not received after 30 working days. Only after this period of time we can issue a refund or resend the order.
Please, do not contact us before the 30 working days as we can't do anything about it.